Position Title: Employee Experience Representative

Location: Moline, IL (Hybrid — four days onsite and one flexible remote day per week)
Pay Rate: $20/hour (W2 through KellyOCG)

Assignment Length: 12 Months

Position Summary

John Deere is seeking an Employee Experience Representative to support employees and HR teams with HR processes and transactions. You’ll respond to inquiries, maintain confidential employee records, support recruiting and internal transfers, and help improve HR services.

Key Responsibilities

• Research, resolve, and respond to employee and Unit HR inquiries in a timely, professional, and customer-focused manner.
• Administer HR processes and transactions, including:
  • Talent acquisition activities
  • Internal transfers
  • Organizational management
  • Employee record maintenance
  • John Deere University class administration
• Maintain a high level of confidentiality when handling employee information.
• Meet or exceed established Service Level Agreements (SLAs).
• Participate in continuous-improvement projects and recommend more efficient ways to deliver HR support.
• Collaborate with Employee Experience Specialists to improve processes and resolve escalated issues.
• Support changes to major HR processes and help ensure their effective implementation.

Required Qualifications

• Exceptional attention to detail.
• Ability to manage multiple concurrent tasks and adapt to changing priorities.
• Strong analytical, organizational, and problem-solving skills.
• Experience collaborating in a team environment.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to promote and implement process changes.

Preferred Qualifications

• Experience in HR processes or HR operations.
• Strong customer-service skills.
• Experience with SuccessFactors modules, such as:
  • Learning Administration
  • Employee Profile
  • Recruiting
  • Onboarding
• Proficiency with Microsoft Excel.
• Bachelor’s degree in Human Resources, Business, or a related discipline.